Des Pondent
Registered User
- Messages
- 462
I just moved to SSE Airtricity. When I entered my MPRN the system recognised it was a smart meter and asked me to select if I would like to configure my meter for Smart meter service, warning I would not be able to revert back. The default was yes, I changed it to no.XXX has detected your meter as smart enabled. Due to applicable industry rules for smart metering, it is not possible to revert back to a non-smart tariff once your meter is smart enabled and activated.
It would be very easy to leave it at the default, is this possibly what happened in your case ?