is it unreasonable to be asked for 4/12 of receipts

3

3bears

Guest
Hi,

We have recently had to deal with a prolonged stay in hospital (four months) for one of our children, thankfully better now. We were fairly disorganized with admin throughout, as surely most people would be! Our health insurance company has been great with the major costs but we are now trying to claim for day to day expenses from that period, the policy states we should be covered for 40 euro per day of parking and food purchasing, providing we have receipts....We did shell out a lot on these things of course, but only kept a few receipts, and thought they would do as an example of the ongoing expenses without keeping every single parking ticket. We do of course have proof of the admission and illness. The insurance company will only pay out for the few receipts we have. Is there any point in taking this any further, does anyone have any advice? If we have no receipts is that it, or are they being unreasonable? Im wondering if its worth making a complaint or not.
Thanks in advance.
 
If the terms of the policy state that you can only claim for vouched/receipted expenses, then I'm not sure what recourse or cause for complaint you can have.

But, if you don't have the actual receipts, are there any cases where you would have used Laser/Credit Card and may have statements to back up your claim?
 
if you ate in the hospital cafeteria or a local restaurant/pub, i'd go to a manager and explain the situation to them. they might give you hand written receipts.

and as mentioned, if you had laser statements it would surely help to back this up.
 
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