Same issue. I want to switch to a cheaper rateAnyone have suggestions?
No contact form on website
Facebook messaging unresponsive
On hold for a full hour on phone
Short of driving to City West and holding up a placard (and I'm tempted), has anyone got any ideas?
Agree. The Customer care team on twitter is pretty responsive and will try to solve your problem. If you don't have an account, set one up. It will certainly take you less time than you are currently spending trying to contact them.Twitter... they seem responsive on that..