HI helpful people.
I made a claim against my building insurance after a small fire in my apartment which resulted in damage to my apartment.
An auditor came out and inspected the damage and costs. My claim was approved. After months of chasing it, I was informed it was reinsured? with other companies. I recieved only 1 out of 3 cheques. The other 2 supposedily come from other companies who are going into liquidation.
Can anyone advise me on my rights here? Its been over 1.5years since it started. Is my policy not supposed to garunteed to pay out from whoever MY policy is with and not who they sell the business on to?
My emails and calls are now going unanswered for months.
Thank you for your help.
I made a claim against my building insurance after a small fire in my apartment which resulted in damage to my apartment.
An auditor came out and inspected the damage and costs. My claim was approved. After months of chasing it, I was informed it was reinsured? with other companies. I recieved only 1 out of 3 cheques. The other 2 supposedily come from other companies who are going into liquidation.
Can anyone advise me on my rights here? Its been over 1.5years since it started. Is my policy not supposed to garunteed to pay out from whoever MY policy is with and not who they sell the business on to?
My emails and calls are now going unanswered for months.
Thank you for your help.