I was in a tip in December 2003 and I was wondering if anyone else has ever been in the situation I'm in now regarding the claim.
I put in a claim for my own vehicle immediately after the accident and had no problems with receiving this pay out. The other driver also claimed off my insurance and after taking legal advice I instructed my insurers to settle (the solicitor actually told me I wasn't in the wrong but that I wouldn't win in court - but that's a whole other saga!).
Two and a half years later the other driver's claim is still open on my policy, which restricts my ability to shop around for insurance (to be fair, my renewal quotes have been competitive but it's the principle of the thing!). The insurer's explanation for this is that they've written to the other driver offering a settlement, but have received no reply. They said they'd been waiting a year for a reply, and they had no plans to send another letter or to cancel the claim. I asked them to send out another letter and they refused. They said they'd "give" the other driver another year (!) to get back to them before they'd think about what to do next. They have confirmed that there is no personal injury claim involved, they're just waiting for a reply to their letter.
Does anyone else think this is ridiculous? And any advice as to how to proceed?
I put in a claim for my own vehicle immediately after the accident and had no problems with receiving this pay out. The other driver also claimed off my insurance and after taking legal advice I instructed my insurers to settle (the solicitor actually told me I wasn't in the wrong but that I wouldn't win in court - but that's a whole other saga!).
Two and a half years later the other driver's claim is still open on my policy, which restricts my ability to shop around for insurance (to be fair, my renewal quotes have been competitive but it's the principle of the thing!). The insurer's explanation for this is that they've written to the other driver offering a settlement, but have received no reply. They said they'd been waiting a year for a reply, and they had no plans to send another letter or to cancel the claim. I asked them to send out another letter and they refused. They said they'd "give" the other driver another year (!) to get back to them before they'd think about what to do next. They have confirmed that there is no personal injury claim involved, they're just waiting for a reply to their letter.
Does anyone else think this is ridiculous? And any advice as to how to proceed?