Incompetence & lack of customer service


I've got one of these maturing, and there's nowhere on the form to put in an IBAN for the repayment. I emailed them and they've told me they will only issue a cheque. I don't have an account with a bank that will accept a cheque. When I told them this, they just repeated that they only issue cheques and ignored my next email.

Does anyone have any ideas how to get my money back from them?
 

who do you bank with. ?
 
McGaggs said:
I bank with N26 and Bunq.
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Contact your 2 banks and see do they have any arrangements with any Irish banks for the handling of paper payments. It's possible they will (it's often called an agency arrangement). If so, you may be able to lodge at the Irish Bank although clearing the cheque will take longer and may be subject to a fee. Failing that you will need to open an account with an Irish Bank to lodge the cheque and if needs be, close it when it has cleared
 
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