I was not in the house when DHL tried to deliver my package. How do I get it now?

L

lionstour

Registered User
Messages
324
I was expecting a book in the post today. DHL came but I was not in. How/where do i pick up the book now?
Any Ideas??
 
they did not leave a card

I know they came through theonline tracking facility. I am annoyed they did not leave a card
 
If it hasn't been marked as delivered, they'll try again two more times. It's unusual that they didn't leave a card with a reference number and phone number to call to arrange for an alternate delivery. Perhaps the driver is planning on passing your way again later today and will try again before leaving the card.

The ball's still in their court to get the delivery to you.
 
actually the legal obligation under their authorisation is to try once
but there is also an obligation to have a code of complaint handling
 
I had this issue a few weeks back. It ended up me having to go to their depot out near Dublin Airport to get the package :mad:.

If I knew a retailer was going to use DHL, I'd consider buying elsewhere.
 
You must log in or register to reply here.
Back
Top