T
TEH
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I have changed the title on this thread as it was misleading - Brendan
I was flying via British Airways on flight BA 6922 from London Gatwick to Marrakech Airport on 22 March 2008. It was a 3 hours and 25 mins journey excluding my connecting flight from Dublin to London Gatwick in which the layover was another 4 and a half hour. All in all, I had traveled for about a total of 8 hours and 15 mins from Dublin Airport to Marrakech.
Upon arriving at Marrakech Airport, all the passengers were on the queue to get the passport stamped as there were estimated 4 flights arrived at the same time. As I was on the queue for almost half an hour waiting for my turn to get my passport stamped, I was eager to check into the hotel and explore Marrakech. I also travelled with my partner in which both of us are eager to enjoy the beauty of Morocco. As I submitted my Malaysian passport and my partner Irish passport, the immigration officer flipped through the pages of my Malaysian passport and without any explanation and probing questions, the immigration officer handed my passport over to a gentleman standing behind her. The gentleman took my travel document and marching towards me and kept shouting at me in foreign language in which I did not understand a single word. I kept on probing for an explaination to this gentleman whom I believe he is the policeman now and explaining to him that I come here merely with my partner as tourists. This officer did not accept my explanation and took me to outside of Menara Marrakech and forced me to get on to the same flight back to London. I was pleading for an alternative but with no success. At the same time, the BA pilot came out from the cockpit and tried to explain to the officer, however, he refused to listen. With embarassement and feeling totally helpless, I was asked to get on the British Airways flight (BA6922) back to London. I pleaded to the officer to allow me to hand over the hotel reservation document to my Irish partner but I was refused.
I found out later from one of the flight attendant that I need a visa to enter Morocco.
After landing at London Heathrow, BA had arranged a flight for me back to Dublin on the next morning. I was stranded at London Heathrow Airport for 6 hours prior to my flight back to Dublin. All in all, I had wasted 24 hours including the travelling time and waiting for my flight.
In that case, am i entitled to claim BA based on the incompetence of the checked in staff of not able to understand the requirement of visa to enter Morocco?
I was flying via British Airways on flight BA 6922 from London Gatwick to Marrakech Airport on 22 March 2008. It was a 3 hours and 25 mins journey excluding my connecting flight from Dublin to London Gatwick in which the layover was another 4 and a half hour. All in all, I had traveled for about a total of 8 hours and 15 mins from Dublin Airport to Marrakech.
Upon arriving at Marrakech Airport, all the passengers were on the queue to get the passport stamped as there were estimated 4 flights arrived at the same time. As I was on the queue for almost half an hour waiting for my turn to get my passport stamped, I was eager to check into the hotel and explore Marrakech. I also travelled with my partner in which both of us are eager to enjoy the beauty of Morocco. As I submitted my Malaysian passport and my partner Irish passport, the immigration officer flipped through the pages of my Malaysian passport and without any explanation and probing questions, the immigration officer handed my passport over to a gentleman standing behind her. The gentleman took my travel document and marching towards me and kept shouting at me in foreign language in which I did not understand a single word. I kept on probing for an explaination to this gentleman whom I believe he is the policeman now and explaining to him that I come here merely with my partner as tourists. This officer did not accept my explanation and took me to outside of Menara Marrakech and forced me to get on to the same flight back to London. I was pleading for an alternative but with no success. At the same time, the BA pilot came out from the cockpit and tried to explain to the officer, however, he refused to listen. With embarassement and feeling totally helpless, I was asked to get on the British Airways flight (BA6922) back to London. I pleaded to the officer to allow me to hand over the hotel reservation document to my Irish partner but I was refused.
I found out later from one of the flight attendant that I need a visa to enter Morocco.
After landing at London Heathrow, BA had arranged a flight for me back to Dublin on the next morning. I was stranded at London Heathrow Airport for 6 hours prior to my flight back to Dublin. All in all, I had wasted 24 hours including the travelling time and waiting for my flight.
In that case, am i entitled to claim BA based on the incompetence of the checked in staff of not able to understand the requirement of visa to enter Morocco?
