Right, this may sound elementary, but - how the heck do you get your money out of AIB???
Let me explain.
I sold my house last week (yeah, believe it or not).
The proceeds were all lodged to my AIB current account - supposedly to make it easy to distribute them to my various other bank accounts.
But its been anything BUT easy to do that.
The AIB online system only allows a 5K per day transfer. I'd be months using that method.
They did not provide a cheque book. Only a laser card. So no joy there.
I figured I'd just go to the branch and do the transfers there, in person.
Suspecting they'd have some problem with me transferring out large sums I first rang their 'Contact Number' to check that out. They don't give you branch numbers, you get put through to some kind of call centre.
The teenager in the call centre had to go ask his Ma what I needed to bring with me to my Branch. After several minutes rummaging around the answer was - "just some ID"!?! FFS!!
Anyhow I brought the very best ID I have - my Passport. Backed up with my drivers licence and a few utility bills just to be sure to be sure.
Arrived in the local Branch. Queue out the door for cashiers (??) so I went to the 'Customer Service desk' (no queue).
I asked the bloke behind the desk if he could do a few electronic transfers for me, or do I have to queue. He asks if I have 'Transaction Slips'?
I say wha'?
Yes he says, you must have TRANSACTION SLIPS from the banks you will transfer to.
I tell him I don't have any such thing, don't know where to get them, and why didn't they tell me this on the phone when I rang and asked!
I left empty handed.
The two main banks I'm transferring to are Northern Rock and Rabo.
I've since discovered that AIB actually acts as the clearing bank for N.Rock, so they should have been able to handle that transfer with no 'slips'.
The other bank - Rabo - is an online bank, and they have no mention of 'Transaction Slips' on their website. Where do I get them???
Please advise. This is highly frustrating nonsense! Why can't AIB just do a bloody TT???
Let me explain.
I sold my house last week (yeah, believe it or not).
The proceeds were all lodged to my AIB current account - supposedly to make it easy to distribute them to my various other bank accounts.
But its been anything BUT easy to do that.
The AIB online system only allows a 5K per day transfer. I'd be months using that method.
They did not provide a cheque book. Only a laser card. So no joy there.
I figured I'd just go to the branch and do the transfers there, in person.
Suspecting they'd have some problem with me transferring out large sums I first rang their 'Contact Number' to check that out. They don't give you branch numbers, you get put through to some kind of call centre.
The teenager in the call centre had to go ask his Ma what I needed to bring with me to my Branch. After several minutes rummaging around the answer was - "just some ID"!?! FFS!!
Anyhow I brought the very best ID I have - my Passport. Backed up with my drivers licence and a few utility bills just to be sure to be sure.
Arrived in the local Branch. Queue out the door for cashiers (??) so I went to the 'Customer Service desk' (no queue).
I asked the bloke behind the desk if he could do a few electronic transfers for me, or do I have to queue. He asks if I have 'Transaction Slips'?
I say wha'?
Yes he says, you must have TRANSACTION SLIPS from the banks you will transfer to.
I tell him I don't have any such thing, don't know where to get them, and why didn't they tell me this on the phone when I rang and asked!
I left empty handed.
The two main banks I'm transferring to are Northern Rock and Rabo.
I've since discovered that AIB actually acts as the clearing bank for N.Rock, so they should have been able to handle that transfer with no 'slips'.
The other bank - Rabo - is an online bank, and they have no mention of 'Transaction Slips' on their website. Where do I get them???
Please advise. This is highly frustrating nonsense! Why can't AIB just do a bloody TT???