BDO told me the next steps were I could submit a further response and then AIB would have 20 days to respond to that. I've no idea how long the back and forth can go on for before it goes to the appeals panel@KurtKasino @AnitaF .... exact same letter here as well. Do you know what the next steps are?
I'll do it now Brendan.If someone can scan that in a pdf format I would like to have a look at it.
You can attach it to a post or email it to me at brendan at this website.
Brendan
Hi thereI'm new to this forum but I have been following for a while and have replied using Brendan's template. I have received the same 3 page reply from AIB two days ago, also telling me I have 5 business days to ask for permission to the chairperson of the tracker panel if I wish to submit a further reply to AIB. I don't know what to do. Follwing this thread to see what to do.
The entire response reads like an attempt to redefine the meaning of the contract to suit their position. A lot of words but very little substance to their argument. One thing that's interesting is their insistence that there is no contractual obligation to offer a tracker and that this is merely a service failure. They don't appear to accept that the terms and conditions that formed part of the contract are actually part of the contract! This seems mad to me, I cant get me head around it. There is lots of subtle wording to attribute meaning to certain things in this response and I intend to challenge it comprehensively.Had a quick look at this during a study break this evening for an exam tomorrow!! So apologies if I picked something up incorrectly.
The tracker margin history they dispute was derived from AIB press releases. They're not accepting this as it doesn't suit their narrative of no prevailing rate.
Reintroduction of a prevailing rate?? You can't reintroduce a prevailing rate only set a new one which in turn becomes the prevailing rate and replaces the prevailing which was in place before it.
As per the banks explanation Then prevailing means the rate that exists or is available, as no rate was available the rate that existed for tracker customers in the same LTV bracket is the prevailing rate?
Thank you KurtKasino I will ring them today ! Thanks for your offer of help.Hi there
Ring BDO and tell them you wish to submit a further response. They will ensure your appeal does not go forward until you submit this response so it will buy you some time. I intend to draft a proposed response this weekend and am happy to share.
Thanks
Hi there
Ring BDO and tell them you wish to submit a further response. They will ensure your appeal does not go forward until you submit this response so it will buy you some time. I intend to draft a proposed response this weekend and am happy to share.
Thanks
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