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RYANAIR is preparing a legal battle to shut down websites set up by disgruntled customers who are frustrated that they cannot make complaints online or over the telephone.
The company, which this week published its monthly customer service statistics, is furious that one of the sites — Ryanair.org.uk — published the e-mail addresses of senior executives.
Ryanair customers who want to make an official complaint can only do so by either writing to its corporate head office at Dublin airport, or by fax. Unlike other low-cost airlines such as easyJet or Aer Lingus, Ryanair, whose own website address is Ryanair.com, has no online complaints form or customer service e-mail address. It also has no customer service telephone number other than its reservation hotline, which doesn’t deal with post-flight queries.
Call Ryanair on 0844 545 65 24 I got through straight away
Hi,
Does any know how I can contact ryanair by phone?
I have just searched their website and they do not make it easy to find a phone number. I am so angry that I have probably just missed it somewhere.
Can anyone please help?
Thank you.
Title edited by ClubMan.
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