Northerngirl
Registered User
- Messages
- 83
I applied for a credit card 3months ago with AIB. To cut a long story short, I have now been into my local branch 4 times for the required documentation, having been told by branch I only needed 1 months bank statements, then this was changed to 6months. Having finally submitted this all, I have been informed that they have now lost my 6 months statements which I gave them a fortnight ago
The statements have been lost in the internal system somewhere??
Aside from being extremely angry at their incompetence, should I be worried that my personal details are lost and out there somewhere??
Every time I ring the bank I have to deal with different people, including the local manager yesterday. Ive been told to send in statements again. Who can I make a complaint to??
The statements have been lost in the internal system somewhere??
Aside from being extremely angry at their incompetence, should I be worried that my personal details are lost and out there somewhere??
Every time I ring the bank I have to deal with different people, including the local manager yesterday. Ive been told to send in statements again. Who can I make a complaint to??