How much of deposit can I keep?

The OP has given no indication that the tenancy was registered with the PRTB. The fact that it was a verbal agreement from the start would lead me to believe otherwise. As such it's a bit of a moot point as to what side the PRTB would take, unless the tenant got annoyed and reported the landlord ....
 
Regarding the unpaid ESB bill.

When my family rented out a place a few years back, we foolishly left the ESB bill in our names. Sure enough, at the end of the tenancy, we were sent a whooping £500 bill that we had no choice but to pay.

If the ESB is in your name, then deduct the bill from the deposit. If not, then don't deduct anything and let the ESB catch up with her.
 
as i tenent thats pretty crappy.i would take out the cost of the ESB,broken window and so on out of the deposite.as for the beds.hum......id take a little but not much.
 
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