M
MarySmyth
Guest
Not sure if anyone has this -
https://www.vhi.ie/jsp/employers/employeeassistanceprogramme.jsp
When one calls, asked name of employer- ok- as they need to ensure company is covered... then before progress to assist they need name/ surname/ address and refuse to progress until all is given, despite service being completely confidential- they claim!
They stated that they need details- in case call got cut off, they wanted to send staff member surveys or follow-up...
any advice on how the service works?
https://www.vhi.ie/jsp/employers/employeeassistanceprogramme.jsp
When one calls, asked name of employer- ok- as they need to ensure company is covered... then before progress to assist they need name/ surname/ address and refuse to progress until all is given, despite service being completely confidential- they claim!
They stated that they need details- in case call got cut off, they wanted to send staff member surveys or follow-up...
any advice on how the service works?