they did lower our interest rate by 1% on each account.
My interest with them is roughly 19%, I am paying over the minimum payment and they are adding approximately €60.00 per month interest on to my bill, my outstanding balance is €4000.00 - Plus charges of €500.00.
I requested statements from MBNA and they sent me copies of them for the last 2 years. I sat down and calculated that I paid them in total €2,070.00 and somehow i still owe them €4,000.00 (this is my limit on the card) plus €500.00 of charges!!! (bearing in mind I havent used the card in 2 years). I work for a Solicitor so I sat down with him and went through the statements. He advised me to stop making payments until they come to a reasonable agreement as I am getting nowhere with the payments and am just going around in circles! we also worked out if I was to continue paying €25.00 per week and they continued to add the interest of €60.00 per month it will take apporximately 10 years to pay the card off and in total I would pay MBNA €12,000.00!!
I also spoke to MABS and am now only dealing with MBNA through correspondence as speaking with them gets you know where.
My boss has also advised me that should they refuse to accept my offer I should report them to the Financial Regulator and also take it further due to the harrassment I receive from them i.e. ringing me up to 5 times per day!
Karen
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