Hi, We have had a leak which required digging up tiles to fix. We have initiated a claim on the house insurance to make things right (retiling the floor painting etc). We have been told we are under insured and have submitted quotes for the work but the assessor has refused to tell us what % of the cost will be covered. He will only tell us at the end of the process. In addition we have no idea how our premium will be effected. I don't understand why the insurance assessor is asking for quotes and not receipts. Tradesmen seem to have a "oh is for an insurance claim" mentality. The whole process make us wonder will it be worth making a claim in the long run. Anyone got experience of this?