I recently hired a car for a friend coming from the USA. Paid €300 for a small car for a week to cover 2 US adults. When they arrived they went and showed their USA driving licence details at the garage, very reputable dealers who do car hire as well and were given their car (14 2 reg) and off they went. They came home for a family wedding but damaged the car in the car park of a hotel causing over €1000 worth of damage to it. They found out they weren't covered and had to dish out the cash before going back. I don't know why they weren't covered but would appreciate anyone who has some idea on this. Is there a basic insurance when renting that doesn't cover this type of thing? I, nor they know what insurance they had. Thanks in advance.