Changing your mind
Remember that you have no rights under consumer law if you simply change your mind about wanting to keep the goods.
They can offer lower prices or have increased profit, because they don't have the overhead of restocking returns.
No - absolutely not. See my earlier posts.Excuse my ignorance but i thought it was perfectly within your consumer rights to return the item (in perfect condition and with all tags on) with your receipt and exchange it for something else or get a credit note.
Some do, some don't. None is obliged to operate this policy.Don't most shops practice this?
So if you are going to Harvey Norman make sure you are absolutely certain you like them cause you wouldn't be able to take them back!
because they don't have the overhead of restocking returns.
Surely a retailer subsumes some part of all overall costs into the price of an item? Hardly rocket science or cause for a conspiracy theory?Should they in theory be then charging us a "stocking charge" at the time of initial purchase? Maybe they'll be charging us a service charge for checking us out at the tills next as well?
Surely a retailer subsumes some part of all overall costs into the price of an item? Hardly rocket science or cause for a conspiracy theory?
Who said that they charge on the double for this service?I thought I was clear enough in that that was my point. Costs (such as staff costs) are subsumed into the costs of a product we buy from a retailer.
Therefore, charging these extra service charges, and restocking charges, is really charging on the double for the service that we're getting.
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