In fairness, Lidl don't accept any cards other than Laser (or Switch and Solo in N.I.) so that's not the fault of Halifax.
Aldi only accept Laser also. I believe the issue is the fee that they are charged for Visa and Mastercard transactions circa 2.5% whereas Laser is a flat 25 cent fee.Yes but Halifax are selling their card as a replacement for Laser...they should at least pre-warn people of places where Laser is accepted but Visa isn't - I didn't know Lidl only accepted Laser.
It will probably take another year to convince the staff that they can accept visa debit cards.Lidl and Aldi don't accept credit cards, but should accept Visa debit in future.
In March 2009:We are aware of issues with the VISA Debit card in Aldi and Lidl. Aldi in particular are currently undergoing a technical upgrade, in part to enable acceptance on VISA Debit Cards. I can advise Aldi do intend to accept the VISA debit card in all their stores but have not yet committed to a date when all stores will update their systems.
We are actively working together with VISA to negotiate a similar arrangement with Lidl to accept VISA debit card. Please note that currently Aldi or Lidl do not accept any type of Visa debit/credit card.
Please be assured that this is high priority for Halifax and we are doing everything in our power to have the acceptance issue at 100%. I realise that I cannot provide a specific deadline as to when these acceptance issues will be resolved and I do appreciate the inconvenience this has caused you.
Upon being notified that Lidl were *still* refusing Visa Debit, Halifax replied (March, 2009):* Our debit support team have advised me that Aldi and Lidl are merchants who are accepting our Visa Debit Card. Not all of the customer advisors are aware that the terminal does recognise the Halifax debit card.
* If you are still experiencing problems at these stores please can you provide me with the date and location of the Aldi/Lidl store that refused your debit card.
Their investigation amounted to this:Thank you for providing us with the details of the Lidl store and the date involved. I have forwarded this information on to our Debit Support team to investigate further on your behalf. Your concerns will be dealt with as quickly as possible and I will be in contact with you within the next few days.
I think the net result is that Halifax haven't a clue themselves what the situation with Aldi/Lidl is....Lidl currently operate a store policy to only accept Laser and cash payments in their stores. However, I understand some stores have
accepted the Halifax debit card.
I do sincerely apologise for the inconvenience you are experiencing with
your local Lidl store not accepting our Halifax debit card.
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