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myusername said:The situation is we paid for 3 tickets to see Oasis next week, paid booking fee, processing fee and postage to See Tickets. I became concerned that we had not received our tickets and emailed them to find out where they were as I knew they had been distributed to other people. I never got anything back off them except a standard email reply saying as we may not receive our tickets in time we will have to queue up with thousands of others to collect at the box office! I rang them yesterday, (they are based in London) and was told the tickets are in the dispatch process - whatever that means. So after a 45 minute international call speaking to several people no-one is able to tell us where the tickets are and the best they can promise is to "try" and ensure they are available for collection on the day! I asked for a refund but I got the usual T&C state no refunds, even though they haven't kept up their end of the bargain, particularly as I was only told yesterday they never post overseas, despite their own website stating
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I was told I may be able to get a refund off BOI Visa if I can prove to them that See Tickets have failed to provide what I have paid for, however I don't want to have to pay for flights and accommodation and not get into the gig, then claim a refund.
myusername said:Thanks for that, For some reason some of the tickets were sold via Ticketmaster and others by SeeTickets. I will start my letter now!
By the way, I am in Ireland, we were going over to Manchester primarily for the show and had planned to spend a bit of time in the UK afterwards, but we wouldn't have been going over had it not been for the show. I would be furious to go all the way over and not get in, I'd rather save my money and go somewhere nicer
myusername said:Thanks MonsieurBond, I think See Tickets are an amalgamation of different companies, I bought the tickets via them from the Official Oasis Webstite, I guess there is a big difference between reputable and "any good"
I guess we would rather lose €150 on the tickets than risk hundreds on travel and hotels. I know we are not the only ones, I have read literally hundreds of stories from people even within the UK, the company seem to have a fairly random ticket-sending system
I couldn't get that page to open BTW
From past experience, queues at the box office will be very short - as the thousands will have got their tickets beforehand.myusername said:we will have to queue up with thousands of others to collect at the box office!
RainyDay said:From past experience, queues at the box office will be very short - as the thousands will have got their tickets beforehand.
I very much doubt if 'thousands' of people bought through SeeTickets. The vast majority would have purchased directly from ticketmaster.myusername said:I would normally agree but the problem is that along with myself, thousands of people who paid for the postage and expected to have them beforehand have been told at short notice they have to collect instead.
RainyDay said:I very much doubt if 'thousands' of people bought through SeeTickets. The vast majority would have purchased directly from ticketmaster.
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