has anyone made an GDPR/ Access Request under Data Protection Act to bank of ireland. The bank wrote had made multiple errors in operation of accounts. When I became suspicious , I decided to ask for data held. They immediately wrote to say they were closing accounts and those for my partner (unrelated accounts at different branches). They subsequently issued a few items of data (bank statements, my complaints, etc) and said nothing else existed. We complained to the FSP Ombudsman and cases are slowing progressing. After over 3 years , the Data Protection Commissioner has got bank to issue some obvious additional data held (phone calls, notes on accounts, etc.). Is this experience typical - did we do something wrong or is the unorthodox approach of BOI ?