FSPO Timeframes

FinancialQ

New Member
Messages
4
I have lodged a complaint with the FSPO in October 2021 (investigation stage). Does anyone know what the time frame is for my case to be allocated to someone. I assume it's fairly long but would like some kind of idea on what to expect.
 

Brendan Burgess

Founder
Messages
46,528
There are many stages.
1) Lodge your complaint
2) Attempted mediation
3) Investigation and decision

You can't be at 1) and 3) at the same time unless you specifically refused mediation.

Brendan
 
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