I had some work done on my house which involved knocking down a wall between two rooms. When the wall was knocked down the builder found that the floors were not level. He suggested laying ply wood on one of the floors to bring it up to the level of the other room and then tile over the ply wood. Over time the tiles which were laid on top of the ply wood have cracked sporadically in numerous places (about a quarter of the floor tiles). I have since had a tiler call to the house and he lifted one of the tiles and told me that the reason for the problem was that the ply wood was not put down properly and there was too much give, he told me that I would be wasting my time if I replaced the broken tiles as the same thing would happen again. It seems like a case of faulty workmanship but Im not sure what steps if any that I can take?? Do you think my home insurance would cover this or do builders have insurance for this type of thing?