I disagree @Brendan. Under current consumer legislation, 6 years, supported by Irish case law and EU legislation, is the minimum for consumer goods. They must fit the criteriaI think a year's warranty is enough.
I disagree @Brendan. Under current consumer legislation, 6 years, supported by Irish case law and EU legislation, is the minimum for consumer goods. They must fit the criteria
Maybe the pair of ye got screwed.
I'm not the least surprised as the majority of retailers in Ireland are unaware of the legislation or behave as if they are. The attitude seems to be "if we pretend they (consumers) have no rights other than what we tell them they have, we win".Can you post a link for this new EU consumer legislation?
I'm in retail for over 25 years, keep fairly up to date with legislation via retail excellence Ireland, and haven't been made aware of this new European legislation.
Can't even find anything about it online.
You said there was EU legislation - here's your own words "6 years, supported by Irish case law and EU legislation, is the minimum for consumer goods."Basic consumer legislation in Ireland is enshrined in the sale of goods and supply of services act 1980, is not new and is overlooked or simply ignored more often than its applied to consumers. Almost 40 years after its inception, it's still the best-kept secret in the Irish retail industry.
Most of the legislation is summarised here [broken link removed] free.
. As there is none, I provided links to the relevant Irish legislation and the citizens' information site.new EU consumer legislation
They sold the stools to the OP, so designer/manufacturer/assembler/whatever they are classified as, they have a contract with the OP and the obligations that follow on from being the seller to a consumer.The retailer might say he did not manufacture the goods, in fact it was said he was a high end kitchen designer. I've already pointed out the OP tells us they used a designer. They could design anything for anybody, but not be able to manufacture anything.
No, I don't. You asked about new EU legislation and I said there is none, i.e. no new EU legislation. I always said it was Irish legislation that applied. It gives greater protection than EU legislation and the EU legislation allows for national consumer law to take precedence.So mathepac, you agree there is no EU legislation ...
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