Re: European Lottery Guild - scam or not?
Hi, everyone.
This thread’s been inactive for some time, but I wanted to reply to it anyway because I want to answer the statement that European Lottery Guild (ELG) is “probably a scam.”
I’m posting for the European Lottery Guild online community support team, and I’m glad to have a chance to clarify things here. The answer is no – ELG is not a scam.
But I understand the confusion. Unfortunately, scam operators have used the European Lottery Guild name in an attempt to make their schemes seem legitimate. And we’re not the only company with that problem: it’s happened to many organizations and even some charities.
Our customers’ security is important to us. We don’t want to be confused with any of the scam operators out there who copy our name and try to pass themselves off as us.
We aim to do as much as we can to help our customers recognize scams so they don’t fall prey to them. We stay informed about lottery fraud and have mailed our customers information that can help them spot a scam. We also have a detailed article on how to spot a scam posted on the ELG website on the Consumer Protection page.
Now, here’s a quick summary of what European Lottery Guild is and does.
ELG is a lottery-entry service – not a lottery operator. We make it possible for people all over the world to play the great European lotteries, and we’ve been in operation since 1990 – a full 19 years!
All the lotteries available through ELG are officially licensed and approved by the governments of the sponsoring countries.
Usually, to play a lottery, you have to be a resident of the country sponsoring the lottery. That makes it almost impossible for anyone outside that country to play.
But some of these games feature enormous prize pools and excellent winning chances, so players worldwide want access to them – and that’s where ELG comes in. ELG can purchase tickets on players’ behalf through its network of licensed lottery agents across Europe, opening up play to non-residents.
Our entry fees do include costs such as administration, ticket processing and postage in addition to the price of the ticket itself – but when someone plays with us, that entry fee is the only fee we ever charge.
We never charge our players to collect winnings and we award winnings without deductions. Customers will receive the full value of any prize they win.
Finally, we obtain our customers’ contact information only through means that are standard and widely accepted in the direct marketing industry. Often, it’s our customers themselves who have given us this information. And like many companies, we use direct mail and telemarketing to promote our services. We abide by well-established and strict codes of practice within the direct marketing industry, which extend to customer privacy and database management.
If you are being contacted by ELG and you don’t wish to be, please let us know. We respect your privacy.
For more information, you can contact our customer service department by email at
[email protected], or by the phone numbers you’ll find on the “Contact Us” page of our website at
www.europeanlotteryguild.com.
Elizabeth
Online Community Support Team
European Lottery Guild
