T
Twerg
Guest
Hi all, hoping someone can help me with this.
A few months ago I signed up for ESAT broadband, however I never accessed it as my password wasn't set up properly. I rang them a few times and kept getting bounced round various departments. They never returned my calls either and it seemed no-one could change a password so I could use the service. I mailed them and this also was ignored.
As such, I instructed my credit card not to pay any bills to ESAT which they did for me.
I've now recieved a letter from their debt collectors (intrum justitia) demanding payment or they'll issue court proceedings.
What I'd like to know is what should I do now ?
Do I ignore it, do I reply to the debt collectors saying that I never used the service, or do I contact comreg or some other group to complain ?
Thanks,
Twerg.
A few months ago I signed up for ESAT broadband, however I never accessed it as my password wasn't set up properly. I rang them a few times and kept getting bounced round various departments. They never returned my calls either and it seemed no-one could change a password so I could use the service. I mailed them and this also was ignored.
As such, I instructed my credit card not to pay any bills to ESAT which they did for me.
I've now recieved a letter from their debt collectors (intrum justitia) demanding payment or they'll issue court proceedings.
What I'd like to know is what should I do now ?
Do I ignore it, do I reply to the debt collectors saying that I never used the service, or do I contact comreg or some other group to complain ?
Thanks,
Twerg.