Employer payroll and Wise account not working

[Dr Strangelove]

I have become a very small-scale employer and have set myself up on ROS. On ROS I set up a direct debit from a Wise current account about four weeks ago to pay employers PRSI. Anyway I logged the first four-week payroll run for my employee on ROS on 18 October for a small employers PRSI payment. The payroll run is marked "Processed" on ROS today, a month later. However nothing has been debited from my Wise account and according to Revenue guidance it should have been by the fifth of the month, it is now the 16th.

The direct debit appears to be active according to Revenue. I checked under Payments hub>Direct Debit Management and when I select "Employers Tax (direct debit)" I get a page which says "Your existing mandates". On this page it says "ACTIVE" and there is a mandate number but it doesn't actually show the Wise IBAN I gave.

However the direct debit is not visible in my Wise account and their chatbot confirms that none has been set up. Wise insist that the direct debit has not been set up correctly by Revenue.

Is the issue on Wise's side or Revenue's side? Any advice welcome. In the meantime I've logged another payroll run today.

 

[Corola]

Is it an IE IBAN or some other country?

 

[Dr Strangelove]

Is it an IE IBAN or some other country?

A BE IBAN.

To my knowledge Revenue cannot discriminate once it is SEPA.

 

[Corola]

They can't discriminate, but that does mean it always works smoothly either. I imagine if you used an IE IBAN you wouldn't have a problem.

Wise insist that the direct debit has not been set up correctly by Revenue.

Since it's a foreign IBAN it probably needs some manual intervention on Revenue's side.

 

[Dr Strangelove]

Since it's a foreign IBAN it probably needs some manual intervention on Revenue's side.

There is no such thing as "foreign" in SEPA! But it wouldn't surprise me that their systems have a problem.

For simplicity I want everything related to the employment going in and out of the BE Wise account.

I'll get in touch with Revenue.

 

[Corola]

Belgian IBAN only has 16 digits, Ireland has 22. The blank spaces are probably causing the problem.

 

[Dr Strangelove]

I left out the BIC (which Revenue said was optional) when setting it up.

Would this be an issue?

 

[S class]

I have been paying employees using direct debits from ROS for a few years. Revenue take the payments from my bank account from 26th to 29th of the next month after each payment run.

No need to worry yet.

 

[Dr Strangelove]

I have been paying employees using direct debits from ROS for a few years.

Is it from an account with an IE IBAN?

Revenue take the payments from my bank account from 26th to 29th of the next month after each payment run.

Thanks. Maybe time to set up the DD correctly. I will message Revenue now.

 

[S class]

Is it from an account with an IE IBAN?

Yes.

 

[Towger]

From memory, I don't think the debits are generated until the 23rd of the month, and are debited a few days later. Note, AE will debit ASAP after the Pay Date and will not support corrections afterwards.

 

[Dr Strangelove]

I got the following back from Revenue today:

The direct debit when set up in October will take the October liability on the 3rd last day of November. With this in mind you will not see any deductions from your bank until the 3rd last day of this month.

Most likely they don't set up the direct debit at all until a few days before first payment.

Thanks to all for help on this.

 

[Dr Strangelove]

I had too little faith. I just got this email from Wise.

[td]

Your new Direct Debit with Revenue Commissioners has been set up successfully.


​

[/td]​

[td]

​

[/td]​

I expect it will execute on Wednesday 28, the third last working day of the month.

 

[Dr Strangelove]

Direct debit executed in fact today (25th) at a minute past midnight.