Since then I've heard nothing from them. No bill, no email, nothing on their web-site that I can see and certainly no flowers.
Your explanation makes no sense.It looks like Electric Ireland credited your account with € 200 and then debited it with € 7.93
jpd ‘s calculations make total senseYour explanation makes no sense.
The billing period ended on 29/4/2022 when I submitted the meter reading when the VAT rate was 13.5%. They cannot arbitrarily decide to apply the VAT rate to a billing period pre-dating 1/5/2033. They may try but I'll point out to them the error of their ways.
If what you posted previously in this thread about their accounting applications is true, it resurfaces my speculation that It may in some way relate to the Fujitsu/Horizon debacle and The Post Office in the UK.
Vat is charged at the point of sale it doesn't accumulate, so as vat is 9% from May first and billed at that date the vat is charged at 9% your energy isn't vatable until its " sold" to you.Just off the phone with Electric Ireland and I've heard the most outlandish explanation of all time for the delay in invoicing.
EI suspended all invoicing as and from 29/04/2022. Internally they have decided that all invoices produced after that date will have VAT charged at 9% even though the units/services billed will have been consumed or availed of during the period pre-dating the rate change date of 01/05/2022. Typically this would be from late February to early March 2022, using the 61-day billing cycle. It will take several more days for my bill to reach me as they have invoices for 1.3 million domestic accounts to process. That number of accounts seems low to me but in any case my next question was if they were using a Commodre-64 for the calculations and production of invoices.
If this is what's going to happen then I won't examine the gift horse's dentition too closely as the saving is mine at 2/3rds the VAT rate that should ordinarily apply.
I recently (4th April) switched to Electric Ireland for both gas and electricity. I wanted to avail of their level pay option to keep cost similar all year. Requested online and gas was set up straight away however for electricity it told me I need to have been issued with 2 bills! I assumed this would be circa 4 months time so well into my 12 month contract.
I got my first bill last Wednesday, submitted a meter reading the same day, got another bill on Thursday so applied again for level pay Friday. Let's see what they say!!
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