Just wondering if there is any body such as the Ombudsman who could satisfactorily resolve an Electric Ireland bill?
I have been in touch with Electric Ireland a number of times they are still trying to sort it to no satisfaction. I opened the account with Electric Ireland on December 19th in an investment property that I have for 15 years. The house was unoccupied from December 19 to February 18. I would have used a little electricity during that time 107 units to be exact. They issued me an estimated bill with no reference to estimated units.
When a Smart meter was installed on February 18 Neworks Ireland forwarded the final reading on my old meter. The last bill 74 eoros was taken from my bank . 200 euros Govt credit was to be added to my account in January. I contacted them on March 1 st and they told me March 16 it would be finalised. Rang again today and still no new bill issued.
I have 3 Electric Ireland accounts, two of them by direct debit. I was thinking of stopping all direct debits and not pay either of the 3 accounts until they rectify it.?
I have been in touch with Electric Ireland a number of times they are still trying to sort it to no satisfaction. I opened the account with Electric Ireland on December 19th in an investment property that I have for 15 years. The house was unoccupied from December 19 to February 18. I would have used a little electricity during that time 107 units to be exact. They issued me an estimated bill with no reference to estimated units.
When a Smart meter was installed on February 18 Neworks Ireland forwarded the final reading on my old meter. The last bill 74 eoros was taken from my bank . 200 euros Govt credit was to be added to my account in January. I contacted them on March 1 st and they told me March 16 it would be finalised. Rang again today and still no new bill issued.
I have 3 Electric Ireland accounts, two of them by direct debit. I was thinking of stopping all direct debits and not pay either of the 3 accounts until they rectify it.?