Is that really true, though? Rabo had 90,000 customers. I know they weren't a full service bank but within their narrow focus they obviously did enough things well enough to attract a large base. I'd certainly take a close look at any new contenders. Even a half decent credit rating and I would be with them like a shot. I'm finding the lack of choice is reaching scary proportions, and I don't mean that as hyperbole whatsoever.Last time challenger banks tried to open up, very few customers moved over to them despite all the bitchin' and moanin' about the BoI's of this world.
Is that really true, though? Rabo had 90,000 customers. I know they weren't a full service bank but within their narrow focus they obviously did enough things well enough to attract a large base. I'd certainly take a close look at any new contenders. Even a half decent credit rating and I would be with them like a shot. I'm finding the lack of choice is reaching scary proportions, and I don't mean that as hyperbole whatsoever.
I keep a working account in the Ulster Bank and my local credit union.
I dread going in to the Ulster Bank branch. There are about four staff members who are completely useless. There is one staff member who is superb. I go in to this branch about twice a month. If I see any of the useless four manning the counter I turn around and leave. If I see the knowledgeable staff member I do all my business in one go.
I am mainly lodging Sterling dividends. Some of the useless four are clueless about dealing with them. Some have not even bothered to log in to their FX system. As a result I often have three or four dividends in my pocket for periods of time until I know the right person is available to deal with them.
I use my credit union for lots of bits and pieces. The staff are superb. Friendly, smiling and helpful.
Why don't you get the dividends lodged into your bank account by credit transfer? I'm sure the companies/registrar that issue the dividends would be only too glad to do that instead of issuing cheques
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