Have just moved into new house which has been completely refurbished by previous owners but not 100% finished.
There is a phone cable protruding from the sitting room wall with no socket attached.
Eircom have confirmed that the line has been activated so I bought a socket as below and connected up as per diagram included.
http://radionics.rs-online.com/web/search/searchBrowseAction.html?method=getProduct&R=2235191
No dial tone.... Eircom have since told me that the master socket is not available to buy and only Eircom can install which can take up to 10 working days!
For me that means 10 working days without TV, I can live without the phone but SKY will not install without the phone line.
Can anybody advise if the master socket is available and if the one I purchased above is only an extension socket.
Also can I get someone (electrician) to install a master socket or must I wait for Eircom???
Thanks
There is a phone cable protruding from the sitting room wall with no socket attached.
Eircom have confirmed that the line has been activated so I bought a socket as below and connected up as per diagram included.
http://radionics.rs-online.com/web/search/searchBrowseAction.html?method=getProduct&R=2235191
No dial tone.... Eircom have since told me that the master socket is not available to buy and only Eircom can install which can take up to 10 working days!
For me that means 10 working days without TV, I can live without the phone but SKY will not install without the phone line.
Can anybody advise if the master socket is available and if the one I purchased above is only an extension socket.
Also can I get someone (electrician) to install a master socket or must I wait for Eircom???
Thanks