Hi ..... I have eir webmail too and this happens to me at least 2-3 times a year.
Eircom webmail was an awful product when I ditched it for gmail in 2005. I doubt it has got any better. Why on earth are you still using it?
Eir will be legally obliged to give you access as it is your personal data. You may have to spend a lot of time on the phone and/or writing letters to them though.
Download your inbox, back it up, and then move to gmail.
I am not an expert on the law.How far do they have to go back ? They delete mail after a certain age don't they ?
I am not an expert on the law.
I would think whatever is held on the server is legally yours.
How is that GDPR compliant?It depends on the service, some you will retain ownership, others insist you give them full ownership in return for providing the service.
Most such services are pretty careful so that their terms of service ensure they have limited to no responsibility for such data once you are no longer a customer.
How is that GDPR compliant?
Sure, but how do they claim ownership of the contents of your emails?Most email contents don't come under GDPR protection, and GDPR places no obligation on the retention of such data, in fact it is recommended that companies delete sensitive data of past customers.
General data protection advice is if you need to send any covered PII over email that you only do so via encrypted attachments due to the ease at which email traffic can be intercepted / leaked.
Sure, but how do they claim ownership of the contents of your emails?
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