My father is with eflow and seems to have far fewer issues with this than I have (I use Direct Route) - I think he's only had 1 replacement in the time I've had at least 2.Yea, the simple config I can see seems to be in order. The car reg & the tag # are paired correctly.
Spoke to them on the phone this afternoon & they just wanted to send out yet another tag.
I have requested an escalation, if this doesn't work out we'll switch provider to see if we can get this sorted.
Any providers to be avoided? Experience appreciated.
It's likely then that your screen has a solar reflective film embedded within the glass layers. Getting more common now, but the top border is usually left clear for toll tags.It worked high up on the windscreen where those little black dots are, I think it’s in most modern cars now. So I placed it there and has been no problem since.
i think they make reference to that in the fitting instructions at least they did on mine, the top area with the black dots seems to work well.so just to close the loop on this thread.
I rang them a few more times and they escalation of the case to a more senior person she advised that I hold the tag in my hand as I approached the toll gate and see what worked in what placement.
It worked high up on the windscreen where those little black dots are, I think it’s in most modern cars now. So I placed it there and has been no problem since.
Thanks for all the contributions above.
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