EBS SureCertificate

Wm Kee

Registered User
Messages
14
Has anyone had a letter along the lines of the attached?
In simple terms it seems to say "....never mind what we previously agreed to by way of interest payments to you on this product, we just cant afford to pay you any more, so we are stopping....."
Unilateral decision on their part without consultation (other than this letter).
I'll have to find the original agreement terms and conditions to be sure of my ground.
Any suggestions on how best to react to this?

Thank you.
 

Attachments

  • EBS Letter SureCertificate Account 02.09.2021.pdf
    74.3 KB · Views: 269
What's the problem? The letter specifically states that they will pay you the interest that would have been due up to the maturity date.
 
Great news - thanks - I hadn't read the letter properly.

Admin - you can close this topic now.
 
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