EBS says it's not taking months to get an appointment to move from Ulster or KBC

[Brendan Burgess]

An interesting article in today's Irish Times

Big Ulster and KBC switch could be ‘catastrophic’ for those that dally

More than one million current and deposit accounts must find new homes

www.irishtimes.com

Eager to get ahead of the rush, McCann walked into his local EBS branch – practically across the road from the Ulster Bank location – last week.

“I want a new basic current account to handle direct debits for my mortgage payments, gas and electricity and rubbish bin collections,” he said. “But I was told that the next available slot to have a conversation would be the first week in June.”
...
A spokesman for the lender insisted the waiting time in question “is not reflected across the rest of the EBS network” and that it has “put in place measures to ensure a smoother and shorter path for customer account openings in this branch”.

 

[tomdublin]

.
A spokesman for the lender insisted the waiting time in question “is not reflected across the rest of the EBS network”

In that case they would surely have told him to go to another branch for a faster appointment...

 

[Brendan Burgess]

Hi Tom

Very good point.

Brendan

 

[Monbretia]

Well I walked into EBS on Tuesday and had an appointment for this morning so account opened now BUT was also told that highly likely all EBS savings/current acs would be moving to AIB next year anyway, doesn't bother me if they do it automatically as I have accounts in AIB already but more musical banking chairs!

 

[Baby boomer]

A friend walked into EBS this morning and easily got an appointment.........................for October!

That was the earliest available. And it's a two stage process. The initial appointment is to give them your documents; a second appointment will be required to actually open the account.

 

[peemac]

A friend walked into EBS this morning and easily got an appointment.........................for October!

That was the earliest available. And it's a two stage process. The initial appointment is to give them your documents; a second appointment will be required to actually open the account.

You'd almost think that they don't want new accounts!!!

Oh, looks like they don't

Bank account switchers warned that EBS may end current account option

CUSTOMERS of Ulster Bank and KBC have been warned to think hard before opting for a new account with EBS.

www.independent.ie

 

[Brendan Burgess]

Oh, looks like they don't

And AIB doesn't either from the reports here.

Brendan