Please could someone help me.
I am in retail and have an employee who is becoming increasing difficult. At the moment she is refusing to work Sundays or Bank Holidays and says she will only work them when I give her more hours during the week.
Obviously I am trying to share out all the hours so everyone gets their fair share in these difficult times, she already has several warning letters on her file with regard to attitude, we have a fair system whereby not everyone has to work every bank holiday but she wont do any.
I dont know where I stand when someone is refusing to work, she has put this in writing to me that untill I give her more hours on weekdays it would not pay her transport to come in on Sundays and bank holidays, in effect she is refusing to work Sundays and Bank Holidays.
In her contract I have her down as not set hours but as 'hours as rostered' and the working week is Saturday to Friday inclusive, she is with me 2 years now.
Its driving her Manager and me mad as she is now picking and choosing when she wants to work and its not fair on the rest of the staff.
I am meeting with her this week to discuss further, can anyone advise the best way to go about this. I cant afford legal advice and any opinions would be great, it difficult enough trying to keep everyone in a job without this stress to.
Someone suggested to me just to give her small weekly hours and not to ask her to do any BH's or Sundays as I am only giving her attention by asking her to work when shes not going too, but I wanted to be a bit more professional than just 'ignoring her'.
Thanks in advance.
I am in retail and have an employee who is becoming increasing difficult. At the moment she is refusing to work Sundays or Bank Holidays and says she will only work them when I give her more hours during the week.
Obviously I am trying to share out all the hours so everyone gets their fair share in these difficult times, she already has several warning letters on her file with regard to attitude, we have a fair system whereby not everyone has to work every bank holiday but she wont do any.
I dont know where I stand when someone is refusing to work, she has put this in writing to me that untill I give her more hours on weekdays it would not pay her transport to come in on Sundays and bank holidays, in effect she is refusing to work Sundays and Bank Holidays.
In her contract I have her down as not set hours but as 'hours as rostered' and the working week is Saturday to Friday inclusive, she is with me 2 years now.
Its driving her Manager and me mad as she is now picking and choosing when she wants to work and its not fair on the rest of the staff.
I am meeting with her this week to discuss further, can anyone advise the best way to go about this. I cant afford legal advice and any opinions would be great, it difficult enough trying to keep everyone in a job without this stress to.
Someone suggested to me just to give her small weekly hours and not to ask her to do any BH's or Sundays as I am only giving her attention by asking her to work when shes not going too, but I wanted to be a bit more professional than just 'ignoring her'.
Thanks in advance.