They'll know exactly what network you were on, so they're unlikely to be making that up. You could ask for a detailed breakdown of the usage.So basically what they are saying is that it wasn't from the day I was in the UK i was charged on the 10 hour flight I took after that, I've argued with them that my phone was on flight mode and they said it must not if been!!
I asked for a breakdown and this was their reply, I was flying London to Grand Cayman.They'll know exactly what network you were on, so they're unlikely to be making that up. You could ask for a detailed breakdown of the usage.
What airline was it?
All Irish providers have confirmed they will not apply roaming charges to customers travelling to the UK.I have had to visit UK in past year many times and am pleasantly surprised that my phone acts as if it is in Ireland so no extras for data usage or phonecalls but there was a charge for a text message I think. I am on GoMo. I had heard that with Brexit this was going to stop.
I went to the UK last year and can confirm this is the case. I can also confirm that my bandwidth was choked to the extent that I was unable to send a Whatsapp text message for 3 entire days.All Irish providers have confirmed they will not apply roaming charges to customers travelling to the UK.
That's mad!! Just wait for your provider to offer an add-on now for decent bandwidth.I can also confirm that my bandwidth was choked to the extent that I was unable to send a Whatsapp text message for 3 entire days.
What Irish carrier were you with?I went to the UK last year and can confirm this is the case. I can also confirm that my bandwidth was choked to the extent that I was unable to send a Whatsapp text message for 3 entire days.
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