Danielle24
Registered User
- Messages
- 209
Hi,
Looking for advice on an issue my brother has and what his options are. They could be well within their rights but the way the issue was handled was terrible.
He had a loan with them which he was paying €50 a week off, he went travelling and continued this payment for a while, he got a bit strapped as he moved jobs and they weren't paying as much. He contacted the credit union, explained his circumstances and asked if he could reduce his payments to €25.00 a week. His loan wasn't huge so €100 a month is still a respectable amount. He continued to pay this amount every week and thought that everything was fine.
He's recently returned and went in to the credit union to get a top up on his loan, only to be told that his account was in serious arrears. They said that the account was going in to arrears by €25.00 every week, that he is now €1300 in arrears and also paying interest on arrears.
He is very deflated to say the least, as he genuinely didn't even know there was a problem.
This credit unions practice has been questionable based on personal experience and I am so annoyed for my brother who has paid religiously every week, based on something they agreed to.
Any advice appreciated.
Looking for advice on an issue my brother has and what his options are. They could be well within their rights but the way the issue was handled was terrible.
He had a loan with them which he was paying €50 a week off, he went travelling and continued this payment for a while, he got a bit strapped as he moved jobs and they weren't paying as much. He contacted the credit union, explained his circumstances and asked if he could reduce his payments to €25.00 a week. His loan wasn't huge so €100 a month is still a respectable amount. He continued to pay this amount every week and thought that everything was fine.
He's recently returned and went in to the credit union to get a top up on his loan, only to be told that his account was in serious arrears. They said that the account was going in to arrears by €25.00 every week, that he is now €1300 in arrears and also paying interest on arrears.
He is very deflated to say the least, as he genuinely didn't even know there was a problem.
This credit unions practice has been questionable based on personal experience and I am so annoyed for my brother who has paid religiously every week, based on something they agreed to.
Any advice appreciated.