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Guest
Just a quick query
Its a long complicated story but I'll give you the basics
I have a Barclay Card (English) which almost a year ago I spent some money on about £100, in Dec I received a statement for £188, which would be £100, plus £20 each month late charges and interest. I paid off what I believed was the amount I spent plus interest and started a dispute with them regarding the late charges.
In March I received a statement for £140, to which I cut-up the card posted it back, with comments that I had still not received a statement for the money they are asking for and had clearly stated back in Dec that there was issue with the card.
Yesterday I get a letter from Mercer saying that they are going to send baliffs around for the outstanding balance.
In between all these there was no other communication or statements. So my question is - can they really expect you to pay for something when you don't know that you have to pay? Do they have to give you a responce to a letter sent? Why is it only barclay Crad that I have postal issues with (all other post from the UK arrives no problem) - do I have no choice but to pay the outstanding balance?
Its a long complicated story but I'll give you the basics
I have a Barclay Card (English) which almost a year ago I spent some money on about £100, in Dec I received a statement for £188, which would be £100, plus £20 each month late charges and interest. I paid off what I believed was the amount I spent plus interest and started a dispute with them regarding the late charges.
In March I received a statement for £140, to which I cut-up the card posted it back, with comments that I had still not received a statement for the money they are asking for and had clearly stated back in Dec that there was issue with the card.
Yesterday I get a letter from Mercer saying that they are going to send baliffs around for the outstanding balance.
In between all these there was no other communication or statements. So my question is - can they really expect you to pay for something when you don't know that you have to pay? Do they have to give you a responce to a letter sent? Why is it only barclay Crad that I have postal issues with (all other post from the UK arrives no problem) - do I have no choice but to pay the outstanding balance?