Hi,
Discovered this morning that I have a fraudulent transaction on my credit card for a very big sum (01/09/2016) from some company in China (charged in USD). That's the only fraudulent transaction.
I consider myself pretty IT savvy and am very cautious with my credit card... I don't visit dodgy sites, respond to scam emails, check my PCs for malware etc and don't make purchases on shared / public PCs. I also keep the card with me at all times.
I have never used my credit card in a POS transaction and use it only online sparingly (hence I reckon this is a fraudulent transaction originating online). I didn't make any purchases for ages and ages until last week when I made an order off Amazon.co.uk (which knows my CC details so I don't have to enter them again) and then this fraudulent transaction occurred a few days later... coincidence?
Anyways phoned the bank this morning and they're cancelling the existing card and issuing a new one. They also said that the fraud department will be in contact with me within 48 hours.
Has anyone been through something like this? Just worried that the fraud department will say I'm liable for the fraud amount which is quite large...
Discovered this morning that I have a fraudulent transaction on my credit card for a very big sum (01/09/2016) from some company in China (charged in USD). That's the only fraudulent transaction.
I consider myself pretty IT savvy and am very cautious with my credit card... I don't visit dodgy sites, respond to scam emails, check my PCs for malware etc and don't make purchases on shared / public PCs. I also keep the card with me at all times.
I have never used my credit card in a POS transaction and use it only online sparingly (hence I reckon this is a fraudulent transaction originating online). I didn't make any purchases for ages and ages until last week when I made an order off Amazon.co.uk (which knows my CC details so I don't have to enter them again) and then this fraudulent transaction occurred a few days later... coincidence?
Anyways phoned the bank this morning and they're cancelling the existing card and issuing a new one. They also said that the fraud department will be in contact with me within 48 hours.
Has anyone been through something like this? Just worried that the fraud department will say I'm liable for the fraud amount which is quite large...