Dusty Lavender
Registered User
- Messages
- 9
Hi Brendan,
First of all, I want to thank you for the time, energy and patience you have committed to these ever-increasing threads. I don’t think you realise how many of us would have given up on the complexities of it all were it not for your clear explanations and advice.
We received the alternate reply, on the 7th May, stating the appeal is currently with the bank for review and a decision shall be issued within a period of 14/16 weeks. I followed your guidance and templates Brendan, only adding personal corrections etc to my last reply to AIB where they made false statements (for example, stating that because they never received instructions from us, our account automatically transferred to variable rate, when we had already written a first letter of official complaint because the tracker rate mortgage that we’d chosen was no longer available.).
But, like has already been said, I imagine it's only kicking the can further down the road and won't have any impact on their decision.
Many thanks again
First of all, I want to thank you for the time, energy and patience you have committed to these ever-increasing threads. I don’t think you realise how many of us would have given up on the complexities of it all were it not for your clear explanations and advice.
We received the alternate reply, on the 7th May, stating the appeal is currently with the bank for review and a decision shall be issued within a period of 14/16 weeks. I followed your guidance and templates Brendan, only adding personal corrections etc to my last reply to AIB where they made false statements (for example, stating that because they never received instructions from us, our account automatically transferred to variable rate, when we had already written a first letter of official complaint because the tracker rate mortgage that we’d chosen was no longer available.).
But, like has already been said, I imagine it's only kicking the can further down the road and won't have any impact on their decision.
Many thanks again