I recently had my laptop serviced in a South Dublin - laptop repair shop.
The night I got it back it worked fine, however when I tried to use it the next morning it was knackered.
I immediately phoned the shop and agreed to bring it back in.
They now claim it was dropped (apparently in the 12 hours after I got it back), I know categorically that it wasnt.
I have now shelled out 109euro for the service and have a laptop that no longer works (it worked beforehand).
The shop just keep repeating that I must have dropped it , its not their fault.
What are my rights - small claims court etc?
The night I got it back it worked fine, however when I tried to use it the next morning it was knackered.
I immediately phoned the shop and agreed to bring it back in.
They now claim it was dropped (apparently in the 12 hours after I got it back), I know categorically that it wasnt.
I have now shelled out 109euro for the service and have a laptop that no longer works (it worked beforehand).
The shop just keep repeating that I must have dropped it , its not their fault.
What are my rights - small claims court etc?