Raised complaint on 15th July regarding receipt we got about a payment being made to our mortgage account. Didnt comply with the consumer protection code it referenced on the receipt. Rang this week for an update and they are still looking into it.Hi there,
I sent a complaint to AIB about loss of property etc - the mortgage was part of the prevailing rate. I received confirmation of the receipt of the complaint and a holding letter.
Having a complaint with the FSPO on hold until September 11th I’m wondering if AIB will seek an extension or write to me this week?
Anyone else waiting?
On the third 28 days later now...like all sequels, it's getting boring nowGot a letter saying they would be in contact every 28 days.
28 days is synonymous with a zombie movie. Zombie speed is about as fast as I'd expect this to move
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