I paid for a service by cheque and when the service man left I noticed there was a problem with the service so I phoned their office within half an hour and told them not to cash my cheque until the problem was solved and was told by the manager and by one of their reps tha tthe cheque would not be cashed. On checking my bank account 3 days later the cheque had being cashed. Its now 3 months later and this has not being sorted. I am sorry now that I didnt canceled the cheque but it is something I dont like doing but after this experience I think that is what I would do shoul the occasion happen again. i have being in touch with the odec but they werent much help - they say its a civil matter and I would nbeed to go to the small claims court. Could someone out there tell me if an offence was committed by this company ?