Charge for evaluating usb stick damage?

The Data Recovery Stage One form linked to on that page makes it clear that payment is required by asking for credit card details etc. There is no underhandedness apparent there.
 
That form gives no indication of the charge. They have no T&C page. Listing the charges in the FAQ seems inadequate to me, and I would say they need to significantly upgrade their website to make the initial charge obvious. They need to add a link with T&Cs, and make the charges obvious up front.
 
Their FAQ page includes the following:

Is there a diagnostic fee?

We have an initial € 95 evaluation fee (inclusive of VAT) for the full and comprehensive evalaution of the supect drive. Once this evaluation is completed we will be able to give you a full breakdown of any additional costs and we will seek your full approval before progressing any further.

Back to Top ^
How much does data recovery cost?
Once we have completed the basic evaluation we will be in a position to give you a full breakdown of all stages of the process and their associated costs.
Click to expand...

http://www.datarecovery.ie/faq.htm
 
ubiquitous said:
Why not put us out of our misery and post a link to the company's site, so that we can make up our own minds?
Click to expand...
My apologies, I was n't sure if I was allowed to name the company involved or not, on the thread. Anyway ye have all the information now, and I still think it is a very unclear way they have it explained on the website. I justwished they were more upfront from the start.:mad:
 
You must log in or register to reply here.
Back
Top