Brendan Burgess
Founder
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They didn't even have the wit to clarify whether or not PTSB will be obliged to maintain the 10% overpayment facility for Ulster Bank mortgage customers. Maybe it's beyond their remit, as so much seems to be...This is the Consumer Protection commission - they are supposed to protect consumers.
Yet no word at all about the implications for consumers!
Nothing at all about ptsb's lending practices such as discrimination against existing customers.
Nothing at all about how much more expensive ptsb's rates are compared to Ulster Bank's.
Brendan
I assume that Ulster Bank will write to you.
Then ptsb will send you a letter of welcome.
A very good point. Are you going to claim that you are a new customer and so entitled to the cash back?
Well worth trying with the Ombudsman.
Brendan
They didn't even have the wit to clarify whether or not PTSB will be obliged to maintain the 10% overpayment facility for Ulster Bank mortgage customers. Maybe it's beyond their remit, as so much seems to be...
My submission to CCPC asked that PTSB be required to treat newly acquired UB mortgages as 'New Business' allowing customers to select a more favourable rate. I had low expectations so I recently re-fixed with UB.
They kind of do but it's not exactly the same as UB's overpayment facility:Does PTSB not allow Overpayments on their mortgages at the moment. when I search up it says they do.
Does PTSB not allow Overpayments on their mortgages at the moment. when I search up it says they do.
They kind of do but it's not exactly the same as UB's overpayment facility:
- You can overpay by as much as you like each month without penalty, and this builds up as a credit on your account
- You can use this credit to take a payment holiday or to reduce the monthly repayments (or to pay off part of the principal at the end of the fixed period)
- You are only charged mortgage interest on the net balance, i.e., on the mortgage balance after the credit has been subtracted
- See this thread for more details
Excuse me?! I always presumed the PTSB 'payment holiday' was a gimmick. What's the catch? I've looked through that entire thread and it seems like this is a very generous facility. I suppose you can't realise your equity gain fully until you transfer the credit account balance across to reduce the principal (perhaps at the end of a fixed rate period to avoid an overpayment penalty), but that is kind of an academic point. You can still cut your interest expense by a lot if you were so inclined, particularly if you are in the early years of a mortgage.
It seems like this condition applies to most PTSB mortgages, fixed and variable. So I think it would be hard for them to deny former Ulster Bank customers access to a 10% overpayment facility and to the normal PTSB overpayment facility. Perhaps we will even be arguing to be considered existing customers!
The overpayment facility is available to new and existing customers.
The issue of new v existing comes in when you finish your fixed rate that you came in on from UB. The options for 'existing' customer is much worse.
Yes, the poor treatment of PTSB customers post-fixed rate is well documented on this site. But 5 years of Ulster Bank rates and PTSB overpayment flexibility would be just swell for me.
Ah but this is basically similar to the competition authority judgement the time a certain large Irish business bought out another similar business. They were concerned at market concentration and a concern that business number 1 were only buying it to stop other buyers from doing so.This is the Consumer Protection commission - they are supposed to protect consumers.
Yet no word at all about the implications for consumers!
Nothing at all about ptsb's lending practices such as discrimination against existing customers.
Nothing at all about how much more expensive ptsb's rates are compared to Ulster Bank's.
Brendan
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