What actually happened was the girl told me the item I got was size XL as I did'nt have my glasses on, that was the size I needed but when I got home I discovered it was size large and I would'nt have taken that size if I had realised. So really the girl did'nt know her sizes. She probably got mixed up. I don't want to make a big deal about it but just wondered whats the situation generally is there.