Cant get through to ptsb on phone
- Thread starter ArthurMcB
- Start date
Robovac rider
Frequent Poster
- Messages
- 388
Use Support Chat on the app. Ask to speak to an agent.
I cant get into app as i cant rememb password. They have a nmbr to call to reset password but its ringing out.
I got through to someone in general enquiries they were unable to tell me my iban (1 of my 2 queries).
They tried to put me through to mortg team but after 12 mins it came bk to her.
Im beyond frustrated.
I have my ptsb acc nmbr, is there a way i can reconstruct my iban using their bic or sort code?
I got through to someone in general enquiries they were unable to tell me my iban (1 of my 2 queries).
They tried to put me through to mortg team but after 12 mins it came bk to her.
Im beyond frustrated.
I have my ptsb acc nmbr, is there a way i can reconstruct my iban using their bic or sort code?
If you have your account number and your account's sort code you can calculate your IBAN/BIC.
IBAN Calculator
IBAN Calculator: lets you convert a national account number into an IBAN, validate an IBAN, find bank information. Correctness guaranteed.
www.ibancalculator.com
The sort code is historically the code for the branch where the account was located.
www.irelandbankcodes.com
But my PTSB current account moved between branch offices which were subsequently closed and now "resides" in a different branch whose sort code doesn't match my account's sort code.
www.irelandbankcodes.com
If it's a current account and you have a cheque book it should have your account number and sort code. Or an online or printed statement will have these details and your IBAN/BIC.
National Sort Code for Permanent TSB, Ireland - Page 1
National Sort Code (NSC)for Permanent TSB
National Sort Code for Permanent TSB, Ireland - Page 1
National Sort Code (NSC)for Permanent TSB
Maybe try some of the other numbers here? And if you use Twitter/X you might be able to contact them there (see the bottom of the page).
Unless things have changed, that sort of thing will always have PTSB call you into a branch. Very frustrating
How did you manage that out of curiosity?
Is it something that you could ask here or is it too private/sensitive?
I managed to get through to a person dealing with general enquiries and she was able to put me through to an automated password reset. That allowed me to eventually log in to my acc on the computer and fetch my iban.
I did eventually get through to mortg team and had my basic other question answered. Hell though what a rigmaroll.
I did eventually get through to mortg team and had my basic other question answered. Hell though what a rigmaroll.
Was that not explained here?