I work for an insurer.
The damaged party is entitled to be paid for the damage to their vehicle - if they decide to take that money and go on holiday instead of getting their car fixed, that is their choice.
From an insurance point of view, restitution has been made for the damages and what is done with the money is entirely up to the person who owns the property.
Some insurers say that they only pay the garage - it is your money and if u would rather that it was paid direct to you, tell them so.
The damaged party is entitled to be paid for the damage to their vehicle - if they decide to take that money and go on holiday instead of getting their car fixed, that is their choice.
From an insurance point of view, restitution has been made for the damages and what is done with the money is entirely up to the person who owns the property.
Some insurers say that they only pay the garage - it is your money and if u would rather that it was paid direct to you, tell them so.