Can you do Court and Ombusman at the same time?

[PiedPiper]

Hi
So if you have say 10 complaints against your bank.
Can you pursue 5 with ombudsman and 5 with the court?

 

[Brendan Burgess]

In theory, yes.

But there is a section in the Ombudsman legislation where he can decline to deal with a complaint, if he feels it's more suited to another means of resolution.

I would guess that he would exercise his discretion on this one and tell you where to go.

Brendan

 

[Bronte]

The whole point of the ombudsman is to avoid court. In any case what ordinary person can afford to go to court?